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CLASS-100 CLEAN LAB · BUSINESS BAY

Your lost data is recoverable — and we prove it for free

Hard drives, SSDs, RAID, servers, phones & CCTV. Free pickup anywhere in the UAE, free diagnosis, and a fixed quote before any work begins. No data, no fee.

Free UAE-wide pickup Free diagnosis No data, no fee
WHAT WE RECOVER

Our Data Recovery Services

Twelve specialist services, one discipline: read-only first, fixed quotes, and results verified with you.

Hard Drive Data Recovery

Clicking, dropped, dead or corrupted HDDs recovered in our Class-100 clean lab — all brands,…

FromAED 299 Read more

SSD Data Recovery

NVMe, M.2 and SATA SSD recovery including controller failure, firmware corruption and NAND-l…

FromAED 399 Read more

RAID Data Recovery

RAID 0/1/5/6/10 rebuilds after controller failure, multiple disk loss or failed rebuilds — w…

FromAED 999 Read more

Server Data Recovery

Dell, HP, IBM and Supermicro server recovery — SQL, Exchange, VMware and Hyper-V restored wi…

FromAED 1,499 Read more

NAS Data Recovery

Synology, QNAP, WD My Cloud and Buffalo NAS recovery — degraded volumes, failed firmware upd…

FromAED 799 Read more

Mobile Phone Data Recovery

iPhone and Android recovery: water damage, dead motherboards, broken screens and forgotten-p…

FromAED 349 Read more

Mac & MacBook Data Recovery

Apple-specialist recovery for MacBook, iMac and Mac mini — T2/Apple Silicon, APFS corruption…

FromAED 449 Read more

Laptop Data Recovery

Dead laptops, liquid spills, accidental formats and BitLocker-locked drives recovered from e…

FromAED 299 Read more

SD Card & Memory Card Recovery

Photos and videos recovered from corrupted, formatted or physically damaged SD, microSD and …

FromAED 249 Read more

USB Flash Drive Recovery

Broken connectors, monolith chips and "please format" errors — USB flash data rebuilt with c…

FromAED 249 Read more

Ransomware Data Recovery

Encrypted by ransomware? We recover from shadow copies, backups and decryptable strains — co…

FromAED 1,299 Read more

CCTV / DVR Data Recovery

Deleted or overwritten CCTV footage recovered from Hikvision, Dahua and all DVR/NVR systems …

FromAED 499 Read more
THE PROCESS

How Your Recovery Works

Book online

One minute, instant reference number

Free pickup

Anywhere across all 7 emirates

Free diagnosis

Read-only assessment in the lab

Fixed quote

VAT-format PDF with payment link

Recovery

Specialist engineers, clean room

Verify & deliver

You confirm your files, then receive them

WHY US

Why Dubai Trusts Our Lab

A real lab, not a shop

Class-100 laminar flow bench, firmware tooling and donor-drive stock — devices never leave the UAE.

No data, no fee

Free diagnosis, fixed quote before work. If we don't recover your target files, you pay nothing.

Free pickup across 7 emirates

Couriers reach you within hours with anti-static packaging and full device documentation.

Live tracking & auto emails

A DDR reference for every case, a live timeline, and an email at every status change.

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Devices recovered

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Success rate

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Years in Dubai

0/7

Emergency response

CLIENT STORIES

Recovered Stories

★★★★★

“My office NAS failed with 8 years of accounting files inside. They rebuilt the RAID and returned every folder in 3 days. Professional from pickup to delivery.”

Ahmed Al Mansoori — Dubai
★★★★★

“Dropped my MacBook and thought my thesis was gone. Free diagnosis, fair quote, and 100% of my files back within 48 hours. Cannot recommend enough.”

Sarah Thompson — Dubai Marina
★★★★★

“Our Hikvision DVR was formatted by mistake and we needed the footage for an insurance claim. They recovered the exact clips with timestamps. Lifesavers.”

Mohammed Rashid — Sharjah
★★★★★

“iPhone died completely after water damage with my daughter's baby photos. The team extracted everything from the board directly. Worth every dirham.”

Fatima Al Zaabi — Abu Dhabi
★★★★★

“Server with SQL databases crashed on a Thursday, quote came Friday morning, everything restored by Sunday. Their emergency service saved our ERP.”

Rajesh Kumar — Business Bay
★★★★★

“Very transparent — the tracking page showed each step and the quote PDF was clear with a payment link. Recovered my formatted SD card photos perfectly.”

Layla Hassan — Jumeirah
FAQ

Frequently Asked Questions

How much does data recovery cost in Dubai?
Every case starts with a free diagnostic. Simple logical recoveries start from AED 249–399, while physically damaged drives that need clean-lab work typically range from AED 600–1,500. RAID and server cases are quoted per array. You receive a fixed written quote before any work begins — and if we recover nothing, you pay nothing.
How long does data recovery take?
Standard cases complete in 2–5 working days after quote approval. Emergency same-day and 24-hour services are available for business-critical cases — tell us when you book and we prioritise your device on arrival.
Is my data kept confidential?
Yes. Every case is covered by a signed NDA on request, work happens only in our own Dubai lab (never outsourced abroad), access is restricted to assigned engineers, and recovered data is securely wiped from our systems 7 days after you confirm delivery.
What if my data cannot be recovered?
You pay nothing. We work strictly no data, no fee: if the agreed target files cannot be recovered, the diagnostic and the attempt are both free of charge.
Do you offer free pickup across the UAE?
Yes — free collection and delivery across all seven emirates: Dubai, Abu Dhabi, Sharjah, Ajman, Umm Al Quwain, Ras Al Khaimah and Fujairah. You can also walk into our Business Bay lab or start a remote recovery session for logical cases.
Should I try recovery software myself first?
If the drive makes clicking, beeping or grinding noises — power it off immediately; every second of spinning can destroy platters permanently. For healthy drives with deleted files, stop writing new data to the disk and avoid installing recovery tools onto the affected drive itself.
How do I track my recovery order?
Every booking gets a reference like DDR-A1B2C3. Enter it with your phone number in the Track bar at the top of any page to see a live timeline — and we email you automatically at every status change.
Which brands and devices do you support?
All of them: Seagate, WD, Toshiba, Samsung, SanDisk, Kingston, Apple, Dell, HP, Lenovo, Synology, QNAP, Hikvision, Dahua and more — hard drives, SSDs, RAID arrays, servers, NAS, laptops, Macs, phones, memory cards, USB drives and CCTV/DVR systems.

Data recovery in Dubai & the UAE — one lab for every case

Dubai Data Recovery is the specialist data recovery division of Royal Step Computer Solutions L.L.C, operating a Class-100 clean lab in Business Bay, Dubai. We recover data from hard drives, SSDs, RAID arrays, servers, NAS devices, laptops, MacBooks, mobile phones, memory cards, USB drives and CCTV/DVR systems — for homes, businesses and government entities across Dubai, Abu Dhabi, Sharjah, Ajman, Umm Al Quwain, Ras Al Khaimah and Fujairah. Every case begins with free collection and a free diagnostic, followed by a fixed written quotation with a UAE VAT-format PDF and secure online payment link. Work is performed exclusively in our own UAE lab — devices are never shipped abroad — and our strict no data, no fee policy means you pay only for successful results. With donor-part inventories, firmware-level tools and RAID reconstruction expertise, we are the lab other IT companies in the UAE trust with the cases they cannot open.

Every minute a failed drive keeps running lowers your odds

Power it down and book a free diagnosis — or call the emergency line now.